Learner support for distance learning students’ graduation in Public Universities in Kenya: A review study
Mary Wanderi
Kenyatta University
Dr. Samuel Waweru
Kenyatta University
Dr. Florence M. Itegi
Kenyatta University
DOI: https://doi.org/10.1234/ijema.v4iII.24
Keywords: Learner support, Distance learning, support services, student retention, Monitoring
Abstract
Learner support services are the most vital component of any open and distance learning (ODL) system. It includes wide range of academic and other related activities. The support services should not only be responsive to the needs of the distance learners but should also be accessible. Monitoring of the support services has to be a continuous and ongoing exercise, which could bring constant improvement through innovations in the support services. This paper analyzes the aim of learner support services, various categories of learner support services, interactive support services at the study centres, staff responsibility for providing the services, ICT facilities and equipment necessary to support distance education learners, mode of service delivery and monitoring mechanism to ensure effective student support services.
Author Biographies
Mary Wanderi, Kenyatta University
Department of Educational Management Policy & curriculum studies
Kenyatta University, Kenya
Dr. Samuel Waweru, Kenyatta University
Department of Educational Management Policy & curriculum studies
Kenyatta University, Kenya
Dr. Florence M. Itegi, Kenyatta University
Department of Educational Management Policy & curriculum studies
Kenyatta University, Kenya
